Job at PANDORA

Contact:
Manager
Phone number +1-479-202-5937

Key Holder (Part-Time)

Part Time
Posted Tue, Jun 4
Contact:
Manager
Phone number +1-479-202-5937

Reports to: Store Manager
FLSA status: Non-exempt

SUMMARY
The position is responsible for assisting store management on various operational duties and providing superior customer support for quality service, customer satisfaction and driving profitability.

DUTIES AND RESPONSIBILITIES

  • Provides prompt support to store management in assisting with store promotions and visual merchandising
  • Takes proactive role in carrying out all company policies and setting a good example for Associates
  • Is a leader in customer service and satisfaction
  • Ensures store maintenance, cleaning and appearance is up to company standards at all times
  • Maintains store-level compliance with company standards of safety, security, facility maintenance, postings/notifications and other administrative duties
  • Handles minor customer complaints and issues, and knows how to escalate when needed

QUALIFICATIONS

  • Minimum 1 year experience in a high volume/high unit, multi-million dollar fashion retail environment is required
  • Personality and attitude that creates an environment where Associates enjoy coming to work every day and customers have fun while they shop
  • Considerable knowledge of retail systems, HR practices and retail operations
  • Customer service oriented
  • Effective oral and written communication skills
  • Excellent organization and reasoning skills
  • Acute attention to detail – with a strong ability to prioritize and execute tasks
  • Keen ability to thrive in a fast-paced, multi-tasking environment